Reviews for Michigan Computer Supplies
We love it when our customers give us a 5-star review!
★★★★★
We have been using Michigan Computer Supplies to get our various blank labels for 2 years. They keep stock on hand for same day delivery so we never run into a problem. They also allow us to purchase small quantities at volume discounts so we don't have to give up space in our production room. Now they are stocking our custom ink for us so that we don't lose production time and never have to pay high overnight shipping fees. They are quick to respond, efficient, and always willing to go the extra mile for us.
My color laser printer wasn't working so I contacted Michigan computer supplies to work on it and Kyle came out 2x to try and fix it. Unfortunately, HP doesn't make the parts I needed so I bought a new one. Kyle came out and set up the new one and delivered new toner for me. The honesty of this company is refreshing. They aren't trying to scam you out of money or sell you things you don't need. This company has integrity and cares about their customers.
Michigan Computer Supplies is a fantastic company. The people are helpful and caring. They deliver directly to the person that needs the item to make sure it gets to them. Orders are delivered the next day but they have willingly helped us out in emergency situations with immediate delivery. I can't thank them enough for their great service.
The A2Y Chamber has been working with Michigan Computer Supplies for several years now. They have fantastic service and they even donate a case of paper to our organization each month. Every non-profit is looking to save funds... With the help of Michigan Computer Supplies, the Chamber has been able to stretch valuable resources.
We have purchased printer ink cartridges from MCS and I believe also copier toner. We have ordered color paper with them in the past. They donate white copy paper to us as a non-profit. The folks at Michigan Computer Supplies are remarkably easy to work with, super nice, and quick! They get back to me right away and deliver immediately it seems. And as a non-profit theater, they are very supportive. They are generous to all of us in the non-profit world. This is the ideal business model, as far as I'm concerned: really friendly people, great customer service and support of us little guys.
I have worked with MCS for close to six years now. They have been our main provider for printers, ink cartridges, laptops and desktops (plus much more!). I will purchase through them before I will any other supplier because I know the needs of our company are highly regarded by Chris and his crew. I never have to worry about my order. They've got it covered! Plus, and most importantly, I know they will beat any price out there!
Nice newsletter Chris – from a nice company. Very informative on Michigan Computer Supplies happenings.
You have a great group working together there at MCS and it’s been nice doing business with you the past 15+ years.
Also – congratulation Jessie on all your hard work. Wooooooo-whooooooooooooo
I called Chris Brooks at Michigan Computer Supplies this morning at 10:17, and by 11:35 I had my toner cartridges in hand. Every time I see Chris and the staff at MCS, they're upbeat, friendly, and highly competent. That's why they always get my business!
We are very happy with the service we receive from Michigan Computer Supplies. They provide a great product and a great service to support their products. We typically purchase refurbished, MCS compatible toner for four printers. They are very prompt, friendly and knowledgeable. When we had a few small issues with the refurbished cartridges they came out either that day or the next and replaced them free of charge!
Griffin, Smalley & Wilkerson, Inc. has been doing business with Michigan Computer Supplies since Michigan Computer Supplies first went into business. Chris Brooks and his staff have given A+ service at all times along with being very kind and courteous. They have accommodated every need and wish we have had and even make special deliveries when we need them. On that rare occasion when we have received a bad toner Chris makes sure that it is exchanged - hassle free! Michigan Computer Supplies is a great company to do business with!
We have been working with Michigan Computer Supplies for three years and purchase OEM and compatible cartridges and maintenance kits for about twenty printers. We not only have three lumber yards but also supply our off site sales staff with ink for their personal printers. Our main HP printer uses about 40 toner cartridges per year. We prefer to use MCS's compatible or refurbished cartridges for cost savings. For example, out of those 40 cartridges we may have had issues with 2 of them and MCS replaces them right away without any questions! A lot of other companies ask a lot of questions and try to troubleshoot to avoid having to replace the cartridge or come on site. They are amazing! In addition, when we have been in a pinch they have come right out that day which is pretty rare. They are a very friendly company and always have us covered!
As Office Specialist of Lurie Terrace, a Senior Apartment Community, I oversee the responsibilities of the office which includes the ordering of office supplies. My days are fast paced, so when I order printer cartridges from Michigan Computer Supplies, I receive my order the very next day. Quite conveniently, I get the invoices via email for our bookkeeper to handle. The Michigan Computer Supplies staff is very friendly and a pleasure to work with. They also recycle our used products which I really like. They recognize my voice whenever I call for orders and every Christmas, they send us a card with their pictures and this makes for a nice rapport. I have had other suppliers offering to beat their prices, but I would not go elsewhere. It is a pleasure working with this special group and I appreciate the personal and professional experience.
I have had the pleasure of working with Chris Brooks, of Michigan Computer Supplies, for the last 8 years. He has always been professional and very helpful.
Chris comes by our office, usually once a week, to make sure we are up to date with all our supply needs. Whenever there is an issue with one of our printers, Chris always sends someone out right away, most often the same day.
I can't say enough good things about the service Chris provides and the quality of the products we receive from Michigan Computer Supplies.
I have worked with Chris and Michigan Computer Supplies for about 15 years overall, 2 with Energy Products my current company. Chris really takes care of his customers. We purchase toner and labels for 5 printers and at times we go through up to 30 cartridges per month. MCS will keep some of the products we use on their shelf. This is helpful when we really need something quickly they will run it over. We use both compatible refurbished toners and OEM cartridges. The few times our printer had trouble reading the chip with a re-furbished cartridge, Chris immediately replaced it. Other big box companies wouldn't be as accommodating. Chris also drop ships items to our franchisee company, Battery Giant. MCS is really great!
We are very happy with the service we receive from Michigan Computer Supplies. They provide a great product and a great service to support their products. We typically purchase refurbished, MCS compatible toner for four printers. They are very prompt, friendly and knowledgeable. When we had a few small issues with the refurbished cartridges they came out either that day or the next and replaced them free of charge!
I have worked with Michigan Computer Supplies for about two and a half years. They supply us with 5-10 toner cartridges each month for about 17 printers, of which some are large volume printers. We use both their refurbished and original manufactured toner depending on the device. I believe the refurbished cartridges work just as good as the originals. We also order Zebra printers and labels, Ethernet cables, bar code scanning devices and more. You name it. They have it. Occasionally we have also purchased printer devices and have had items repaired by them as well. I typically call once a week because we go through so much toner. When I call to let them know that we are getting low on supplies they are very efficient with their response time. Kyle delivers new toner by the next day and removes the old cartridges and recycles them. In addition, Jessica often mentions other cost saving measures such as quantity price breaks or recommends a compatible refurbished cartridge to save money. They try to give their customers the most bang for their buck! They are a great group of people to work with. They are very customer oriented and go above and beyond expectations. We recently had a specialized fax machine stop working that would cost $2,000 to replace. I spoke with Chris and he did some research and within 30 minutes called back with a suggestion of another device that would fit our needs for only $ 400.00! They really care about their customers.
